Bolzhauser AG is the consulting company for digital transformation in the customer management and order management process. Our drive is to transform valuable insights from project work into concrete solutions with real added value for the customer. Our success is based on expertise, innovative strength and a highly committed team that develops its potential in an appreciative working environment. Trust, loyalty, motivation and a strong "we-feeling" characterize our cooperation, every day.
Together with you, we would like to lead our customers' projects to their goals - be it through process optimization and automation, through analysis, digitization and support of touchpoints in the customer journey, or through reorganization and outsourcing.
Your tasks
- You support projects to analyze existing business processes, especially in the area of customer experience
- You prepare workshops to clarify customer requirements and help with implementation
- You participate in the planning and monitoring of individual milestones to ensure a smooth process with regard to time scope, budget and quality
- You work in a team and take over daily business tasks
Your profile
- You have completed a commercial apprenticeship, a degree in business administration or a comparable qualification
- Ideally, you already have some practical experience in project management
- You are interested in customer care management
- You bring willingness to travel for the work at the customer's site
- You are able to familiarize yourself with complex issues and have a high degree of implementation strength as well as openness for our customers
Your benefits
- For consultants-♥: Varied customer network, different areas of expertise
- Welcome days: Get to know each other and network with subsequent mentoring program
- Hardware: Free choice of laptop and smartphone
- Teamwork: Flat hierarchies & regular teambuilding events
- Work-Life-Balance: 30 days vacation, flexible working hours, mobile working & sabbatical option
- Bolzhauser Academy: Numerous trainings plus 400 Euro/year for online trainings of your choice
- Job ticket or job bike: the choice is yours
- Sports enthusiasts: In-company sports challenge, health management & free membership of EGYM Wellpass
- All-round care: relocation options, children allowance, company pension scheme, health insurance, workplace glasses
- Hungry? We subsidize your lunch, snacks or shopping with the meal allowance
Contact
Further details can be provided in a personal meeting with you.